It is a relationship with ourselves and others. It involves us
interpreting these emotions and understanding why we or others are
reacting the way that they are. It's also understanding that the first
emotion that someone reacts to, may not be the correct emotion they want
displayed. For example, a fiery rage might be just be someone in dire
need of help. Anger might be a cover for sadness. Emotional Intelligence
is learned. We pick up on emotions through our childhood and this shapes
us into who we grow up to be.
EQ is Emotional Quotient and IQ is Intelligence Quotient. IQ is related
to academic intelligence. EQ is internal and external. It’s how we think
about ourselves and others. It is having self awareness - understanding
our moods and other peoples moods and how this affects others. Having a
high IQ might mean you are good at a particular subject, for instance
physics but that doesn't necessarily mean you have a high EQ. Having
high EQ is just as important now in the workplace as you need to work
well with people to succeed.
Emotional Intelligence is important as it helps us build relationships with others. It can also reduce conflict when we can pick up on others emotions.